Monday, August 14, 2006

Professional Sound for Your Company

Recently, I was trying to figure out how to set up a toll free number as a way to call our firm for a direct mail piece we are putting together. What a stumbled across was a way to create a professional sounding phone system for our company. There are many services available that allow you to create a way for customers to reach you toll free as well as provide voice mail boxes for individual employees. The service we selected is called Freedom Voice. For under $10 per month plus $.06 per minute we have a way for clients to call us toll free with a front end introduction that greets the callers and provides a menu to route calls to five mailboxes (you can purchase additional mailboxes for additional cost). In addition, the service provides call forwarding for each mailbox (we forward ours to our cell phones), a pretty nice web interface to access account features and will route voice to your email box (they come through as mp3 files). We have set up routing so that callers responding to our direct mail piece is routed to one mailbox, and three of us have each have our own separate mailboxes forwarded to our cell phones.

So far, the service seems to work well. Stay tuned...

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